Return Policy
1. Service Cancellation
Clients may cancel services before work begins. Cancellation requests must be submitted in writing. Refund eligibility depends on project stage and work completed.
2. Refund Eligibility
Refunds are available for cancellations made before project work commences. Once work has begun, refunds are calculated based on completed work and may be partial.
3. Completed Work
Once deliverables are accepted and final payment is received, services are considered complete. No refunds are available for completed and accepted work.
4. Revision Requests
Revision requests beyond included rounds are subject to additional fees. These fees are non-refundable once revision work has been completed.
5. Payment Processing
Refunds, when applicable, will be processed using the original payment method. Processing times may vary depending on payment provider policies.
6. Dispute Resolution
If you have concerns about service delivery or billing, please contact us to discuss resolution options before requesting a refund.
7. Digital Products
As digital services, deliverables cannot be physically returned. Refund policies apply to service cancellation rather than product returns.
8. Contact for Returns
To initiate a cancellation or refund request, please contact us at infocenter@quythraxxyshap.world or through our contact page with your project details.